Newsoul
Our Process

From First Call to

Live Agent in 2-4 Weeks

Our streamlined process gets your AI voice agent live fast, so you can start saving money and capturing calls immediately. No long development cycles. No technical headaches.

Step 01
Discovery & Requirements

Duration: Week 1

We analyze your call flow, volume patterns, and business needs to design the perfect voice agent.

20% Complete

Key Deliverables

  • Call flow mapping
  • Call volume analysis report
  • Integration requirements doc
  • Voice agent specification

Key Activities

  • Understanding your call handling needs
  • Analyzing existing call data & patterns
  • Identifying calendar/CRM integrations
  • Defining success metrics & KPIs
Step 02
Voice Agent Training

Duration: Week 1-2

We build your custom knowledge base, craft conversation scripts, and design your agent's personality.

40% Complete

Key Deliverables

  • Custom knowledge base
  • Conversation scripts & flows
  • Voice personality profile
  • Response templates

Key Activities

  • Knowledge base creation from FAQs
  • Script development for common scenarios
  • Voice personality customization
  • Response testing & refinement
Step 03
Integration & Testing

Duration: Week 2-3

We connect your voice agent to your calendar, CRM, and phone system, then test everything thoroughly.

60% Complete

Key Deliverables

  • Calendar/CRM integration
  • Phone number setup/porting
  • Internal testing results
  • Handoff procedures

Key Activities

  • Calendar & CRM system integration
  • Phone number porting or provisioning
  • Internal testing with your team
  • Edge case handling & fallback setup
Step 04
Launch & Optimization

Duration: Week 3-4

Soft launch with real calls, continuous monitoring, and fine-tuning based on actual performance.

80% Complete

Key Deliverables

  • Production launch
  • Call monitoring dashboard
  • Performance metrics report
  • Optimization recommendations

Key Activities

  • Soft launch with call monitoring
  • Real-time call quality review
  • Response accuracy fine-tuning
  • Team training on monitoring tools
Step 05
Ongoing Support

Duration: Ongoing

Continuous monitoring, monthly performance reports, and ongoing optimization to maximize ROI.

100% Complete

Key Deliverables

  • 24/7 call monitoring
  • Monthly performance reports
  • Regular optimization updates
  • Priority support access

Key Activities

  • Call monitoring & analytics
  • Monthly performance reviews
  • Continuous response optimization
  • Knowledge base updates as needed

Our Core Principles

These principles guide every project and ensure consistent, high-quality results.

White-Glove Onboarding
We handle everything from call flow analysis to phone number porting. You focus on your business while we handle the technical details.
Transparent Analytics
Real-time dashboards show exactly how your voice agent is performing. You see every call, every metric, every cost.
Continuous Optimization
We don't launch and disappear. Monthly reviews and ongoing fine-tuning ensure your agent gets better over time.
24/7 Monitoring
We monitor every call for quality, accuracy, and performance. Issues are caught and fixed before they become problems.

Deployment Timeline

Starter Plan2 weeks
Professional Plan2-3 weeks
Enterprise Plan3-4 weeks
Complex Integrations4-6 weeks

Support & Monitoring

24/7 call monitoring & alerts
Weekly performance summaries
Monthly optimization reviews
Real-time analytics dashboard
Priority email/Slack support

Ready to Launch Your Voice Agent?

Let's analyze your call volume and show you exactly how much you'll save. Live in 2-4 weeks, guaranteed.