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Inbound Call Handling

Your AI Receptionist Never Takes a Break

Handle every inbound call perfectly, every time. From appointment scheduling to FAQs, your AI agent is always on—saving you thousands while improving customer experience.

Key Benefits:

  • Save $1,000-$3,000/month vs human receptionist
  • 24/7 availability, zero missed calls
  • Instant call handling, no hold times
  • 99.2% call success rate
24/7
Availability
Never miss another call
0%
Cost Savings
vs traditional staffing
2-3
Weeks
To go live

What We Deliver

Never miss another call. AI voice agents handle scheduling, FAQs, routing, and customer inquiries 24/7 with perfect consistency.

Starting from$299/month

Comprehensive Inbound Call Handling Features

We deliver end-to-end solutions with advanced capabilities designed to meet your specific business needs.

Appointment Scheduling & Calendar Management

AI checks availability in real-time, books appointments, sends confirmations, and handles rescheduling automatically. No double bookings, no mistakes.

FAQ & Information Requests

Answer common questions instantly with accurate, consistent information. Your AI agent never gets tired or forgets details.

Intelligent Call Routing & Transfer

Route calls to the right person or department based on caller needs. Warm transfers with context so your team knows what the call is about.

24/7 After-Hours Coverage

Your business never sleeps. Handle calls, take messages, book appointments, and provide information even when you're closed.

Ready to explore how these features can transform your business?

Schedule a Consultation

Technology Stack

We use cutting-edge technologies and proven frameworks to build robust, scalable, and maintainable solutions.

Backend

Backend Technologies

Telephony Integration

Seamless integration with Twilio, Vonage, and major phone systems

Calendar APIs

Native sync with Google Calendar, Outlook, Calendly, and custom systems

CRM Integration

Auto-log calls to Salesforce, HubSpot, and custom CRMs

AI/ML

AI/ML Technologies

Natural Language Processing

Advanced NLP for natural, human-like conversations

Voice AI Engine

State-of-the-art voice recognition and synthesis

Frontend

Frontend Technologies

Analytics Dashboard

Real-time call analytics and performance tracking

Why This Technology Stack?

Performance & Scalability

Our technology choices prioritize performance, scalability, and reliability to ensure your solution grows with your business.

Security & Compliance

We implement enterprise-grade security measures and ensure compliance with industry standards and regulations.

Maintainability

We use modern, well-documented technologies that make your solution easy to maintain and extend over time.

Future-Proof

Our technology stack is designed to evolve with industry trends and accommodate future requirements and integrations.

Success Stories

See how we've helped businesses achieve their goals with our inbound call handling solutions.

Dental Office Cuts Costs 77% with AI Receptionist
Dental / MedicalSunshine Dental Group

3-location dental practice was missing 30% of calls during peak hours, frustrating patients and losing revenue. Implemented AI inbound agent to handle all scheduling, insurance questions, and patient reminders.

Key Outcomes:

  • Zero missed calls (100% coverage across all locations)
  • 45% reduction in no-shows via automated reminders
  • $3,200/month savings vs hiring 2 receptionists
  • 4.8-star patient satisfaction score
  • Staff freed to focus on in-office patient care

Technologies Used:

Twilio telephonyDentrix integrationGoogle Calendar syncSMS reminder system
Restaurant Handles 1,200 Calls/Month While Saving $12K Annually
Restaurant / Food ServiceBella Vista Italian Restaurant

Busy full-service restaurant was losing reservations and frustrating customers with long hold times during dinner rush. AI agent now handles all reservation calls 24/7.

Key Outcomes:

  • 1,200+ calls handled monthly with zero missed reservations
  • $1,026/month savings ($12,312 annually)
  • Reservations during closed hours (20% of total bookings)
  • Staff can focus on in-person service
  • Customers love instant booking confirmation

Technologies Used:

OpenTable integrationCustom reservation systemMulti-language support (English/Spanish)After-hours booking
Law Firm Saves $3,600/Month on Intake Costs
Legal ServicesThompson & Associates Law

Mid-size law firm was spending $11.57 per intake call with human staff. AI agent now handles initial screening and appointment booking at $1.80 per call.

Key Outcomes:

  • 84% cost reduction on intake calls
  • $3,661/month savings on 300 monthly intake calls
  • After-hours lead capture (30% of new clients)
  • Consistent, high-quality intake every time
  • Conflict checks automated before booking

Technologies Used:

Clio legal CRM integrationConflict check automationCalendly integration for consultations

Ready to create your own success story?

Our Development Process

We follow a proven methodology to ensure your project is delivered on time, within budget, and exceeds expectations.

1
Discovery & Requirements
Week 1

We analyze your current call flow, volume patterns, and integration needs to design the perfect solution.

Deliverables:

  • Call flow diagram
  • Integration requirements document
  • Volume analysis & capacity planning
  • Success metrics definition
2
Voice Agent Training
Week 1-2

We build your custom knowledge base, develop conversation scripts, and train the AI on your specific business needs.

Deliverables:

  • Custom knowledge base
  • Conversation scripts & flows
  • Voice personality tuning
  • FAQ database setup
  • Demo calls for approval
3
Integration & Testing
Week 2-3

We integrate with your calendar, CRM, and phone systems, then rigorously test every scenario.

Deliverables:

  • Calendar integration complete
  • CRM auto-logging configured
  • Phone system connected
  • Internal testing with your team
  • Refinement based on feedback
4
Launch & Optimization
Week 3-4

Soft launch with monitoring, then full deployment with continuous optimization based on real call data.

Deliverables:

  • Production deployment
  • Call monitoring & analytics
  • Performance optimization
  • Team training on escalation handling
  • Monthly performance reports
Why Our Process Works

Transparent Communication

Regular updates and clear communication ensure you're always informed about project progress.

Agile Methodology

We use agile development practices to adapt to changing requirements and deliver value quickly.

🎯

Quality Assurance

Comprehensive testing and quality checks ensure your solution meets the highest standards.

Ready to start your project? Let's discuss your requirements and timeline.

Transparent Pricing Plans

Choose the perfect plan for your inbound call handling needs. All plans include our commitment to quality and ongoing support.

Starter
Perfect for small businesses with moderate call volume
$299/month
500 minutes/month included
$0.20 per additional minute
Basic calendar integration (Google/Outlook)
FAQ knowledge base setup
Email notifications
Standard business hours customization
Monthly performance reports

Timeline: Live in 2 weeks

Recommended
Professional
For growing businesses with higher call volume
$699/month
1,500 minutes/month included
$0.15 per additional minute
Advanced calendar integrations (any system)
Custom conversation workflows
CRM integration (Salesforce, HubSpot, etc.)
SMS notifications & confirmations
Multilingual support
Priority support
Weekly performance reports

Timeline: Live in 2-3 weeks

Enterprise
High-volume businesses with complex needs
Custom
Unlimited minutes
Custom pricing per minute
Multi-location support
Custom integrations with any system
Dedicated account manager
SLA guarantees (99.9% uptime)
White-label options
API access for custom workflows
24/7 priority support
Daily analytics & reporting

Timeline: Live in 3-4 weeks

Need a custom solution? Let's discuss your specific requirements.

Frequently Asked Questions

Find answers to common questions about our inbound call handling services.

How does the AI handle complex or unexpected questions?
Functionality
What happens if the AI makes a mistake?
Reliability
Can it integrate with our existing calendar/CRM?
Integration
How long does it take to go live?
Implementation
What if our call volume varies significantly?
Pricing
Can we customize the voice and personality?
Customization
What kind of analytics and reporting do we get?
Analytics
Is there a long-term contract?
Pricing
Still Have Questions?

Can't find the answer you're looking for? Our team is here to help. Schedule a consultation to discuss your specific needs and get personalized answers.

What Our Clients Say

Don't just take our word for it. Here's what our clients have to say about our inbound call handling services.

DSC
Dr. Sarah Chen
Practice Owner
Sunshine Dental Group
"Our AI receptionist has been a game-changer. We went from missing 30% of calls to handling 100% of them, even after hours. Patients love it, and we're saving over $3,000/month."
MR
Marco Rossi
Restaurant Owner
Bella Vista Restaurant
"I was skeptical at first, but the AI is amazing. It handles reservations better than our old system, and customers can book anytime—even at 2 AM. We've saved over $12,000 this year."
JT
Jennifer Thompson
Managing Partner
Thompson & Associates
"The cost savings are incredible—$3,600/month—but the real win is never missing a potential client. The AI does intake calls better than our previous staff, and it works nights and weekends."
100%
Client Satisfaction
50+
Projects Completed
5.0
Average Rating
95%
On-Time Delivery

Ready to join our satisfied clients?