Your own number
Pick a local or toll-free US number by area code. Your agent is wired to it the moment it's yours. No porting, no hardware.
Live
· AI VOICE AGENT
Everycall,answered.
NewSoul puts an AI voice agent on your own business number. It picks up on the first ring, day or night. It takes messages, books appointments, takes orders and answers from what your website already says.
Example call log: messages taken, appointments booked, questions answered and orders paid.
01 · Listen in
One call.
Four jobs done.
INCOMING · (617) 555-0117 · SUN 7:42 AM
Working…
Knowledge
00
Orders
00
Scheduling
00
Messages
00
Call record#0417
02 · The directory
Eight listings, one line. Turn on only what your business needs. Every one is set up from the same workspace, and every call records exactly what it did.
Sounds like you
Name your company, write the greeting, shape the personality. It answers in real time, with no phone-tree menus.
Knows your business
Point it at your website. It reads every page, keeps them as knowledge, and answers hours, policies and services from the source.
- /hours.mdindexed
- /menu.mdindexed
- /parking.mdindexed
- /returns-policy.mdindexed
- /services/wedding-cakes.mdcrawling…
Books appointments
Connect your calendars and services. It finds real openings, respects buffers and hours, and books with no double-booking.
Takes orders
Connected to your Square catalog. It answers product questions, builds the order, and texts a secure checkout link.
ORDER
- 12 × Almond croissant$42.00
- 1 × Sourdough loaf$9.00
- TOTAL$51.00
✓ checkout link sent by SMS
Takes messages
Design forms for every kind of call: quotes, callbacks, complaints. Typed fields, required answers, clean inbox.
- Form
- Catering quote
- Name
- Priya S.
- Guests
- 40
- Date
- Sat, Oct 18
- Callback
- (508) 555-0199▌
Every call on record
Who called, when, how long, how it ended, plus the full transcript, turn by turn, with every message, booking and order it produced.
- (617) 555-01173:21Order · Booking
- (401) 555-01631:04Answered
- (339) 555-01212:49Message
Test before you go live
Write a script, play the caller, and let a simulated call run against your agent. Recordings, transcripts, and pass/fail against your own success criteria.
✓Asks for callback number
✓Quotes correct Sunday hours
✓Confirms order before sending link
✓Offers two appointment times
✓Never promises same-day delivery
✕Saves email offered after submission
- Answers every hour of every day
- 0/7
- Ring: it picks up immediately
- 0st
- Minutes of hold music, ever
- 0
- Of calls logged with a transcript
- 0%
03 · Setup
A guided setup walks you through it in one sitting. No IVR trees to draw, no call-center contract.
Step 1: Pick a number
Search by area code, local or toll-free. It's yours in a click and your agent is already on the line.
Step 2: Teach it your business
Name, greeting, personality. Then point it at your website so it can answer from your own pages.
Step 3: Connect the tools
Calendars for bookings, Square for orders, forms for messages. Only what you need.
Step 4: Test, then go live
Run scripted test calls, read the transcripts, fix what's off. Then let it pick up.
04 · Rate card
Every plan includes every feature. You pay for call minutes, and every plan starts with a 7-day free trial.
Plan 01Statement
Solo
Individual professionals
$49/mo
- Call minutes included150
- Additional minutes$0.12/min
- Business numberIncluded
- Every featureIncluded
- Free trial7 days
Plan 02Most booked
Business
Single-location businesses
$149/mo
- Call minutes included1,000
- Additional minutes$0.10/min
- Business numberIncluded
- Every featureIncluded
- Free trial7 days
Plan 03Statement
Pro
Busy & multi-location businesses
$399/mo
- Call minutes included3,000
- Additional minutes$0.10/min
- Business numberIncluded
- Every featureIncluded
- Free trial7 days
Running more than 15,000 minutes a month across locations? Talk to us about Enterprise.
05 · Operator assistance
01Do I need new phones or hardware?
No. NewSoul gives you a US business number, local or toll-free, and the agent answers it in the cloud. Nothing to install.
02Will it make things up?
It answers from what you give it: your settings, your forms, and the pages it has read from your website. Bookings and prices come from your connected calendar and Square catalog, not from guesswork.
03Can it book appointments on my real calendar?
Yes. Connect your calendars, define services, hours and buffers, and it offers only genuinely open times before it books.
04How do customers pay for orders?
The agent builds the order from your Square catalog, confirms it, and texts a secure Square checkout link. Payment is tracked when Square confirms it.
05Can I see what it said on a call?
Every call is logged with caller, time, duration, how it ended, and the full turn-by-turn transcript, plus any message, booking or order it produced.
06How do I know it's ready?
Write test scripts, run simulated calls against your agent, and check each one against your own success criteria before your number goes live.
07What happens after my included minutes?
Calls keep being answered. Additional minutes are billed per minute at your plan's rate: $0.12 on Solo, $0.10 on Business and Pro.